Privacy Policy

Legal Disclaimer

The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. Laws governing privacy, HIPAA, and data protection may vary by state and are subject to change. We recommend consulting a qualified legal professional to ensure that your organization remains in full compliance with applicable federal and state regulations.

Our Commitment to Privacy

At Home Sweet Home Healthcare, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect personal information from clients, caregivers, employees, and visitors to our website. It applies to all interactions with our services, both online and offline.

We are committed to complying with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and relevant state-level regulations.

Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email, date of birth, emergency contacts, and Social Security number (for employment purposes).
Health Information (PHI): Medical history, treatment plans, diagnoses, medications, and other clinical details for clients receiving care.
Payment Information: Insurance details, Medicaid/Medicare ID numbers, and billing records.
Employment Information: Resumes, licenses, certifications, availability, and disciplinary history.
Website Data: IP addresses, browser type, usage data, and cookies.

Why We Collect Your Information

We collect and use your information to:

Deliver safe, compliant, and personalized healthcare services.
Coordinate communication and respond to inquiries.
Verify qualifications for employment and manage HR processes.
Process billing and insurance claims.
Improve our services, website performance, and security.

How We Use and Share Your Information

Your information may be used or shared in the following ways:

With Healthcare Professionals: To coordinate and deliver appropriate care.
With Insurance Providers: To facilitate billing and reimbursement.
With Government Agencies: As required for audits, reporting, or legal investigations.
With Approved Vendors: For services such as background checks, IT, or secure storage. All vendors are contractually required to safeguard your information.
With Your Consent: When you authorize the disclosure of your information.

We do not sell or rent personal or health information to third parties.

HIPAA Compliance

Home Sweet Home Healthcare adheres strictly to HIPAA regulations. We implement administrative, physical, and technical safeguards to protect all Protected Health Information (PHI). All staff receive training to ensure compliance and uphold patient confidentiality.

Your Rights

Under HIPAA and applicable state laws, you may have the right to:

Access and review your personal and health information.
Request corrections to inaccurate or incomplete records.
Request limits on how your information is used or shared.
Receive a log of certain disclosures.
File a complaint if your privacy rights are violated.

To exercise these rights, please contact us: 260-668-7669

Cookies & Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie settings through your browser.

Data Retention

We retain data only as long as necessary to fulfill our services, comply with legal requirements, and maintain internal records. PHI is stored in compliance with HIPAA retention rules.

Policy Changes

This Privacy Policy may be updated from time to time. The latest version will always be available on our website. Please review it periodically to stay informed of any changes.